Today, customers want to control their experience. They like choosing how to pay, go contactless, and order from a cashier, an app, or a kiosk. Putting this control in their hands is key to shaping the modern restaurant experience. That’s why more and more businesses are adopting self-service technology, and it’s paying off with higher customer satisfaction rates.
Surveys show that people of all ages like the idea of ordering digitally in restaurants. In fact, 60% of respondents said they’d visit a restaurant more often if it had self-ordering kiosks.
From a business perspective, these kiosks improve efficiency, boost sales, and help maintain social distancing. They also free up staff to focus on serving customers and reduce order mistakes.
Self-ordering kiosks are gaining popularity because they benefit everyone. They enhance the customer experience while helping businesses make more money. Whether you want to cut wait times or offer safer ordering options, self-ordering kiosks could be the solution for your business.
To learn more about how integrated POS technology and self-ordering kiosks can boost your business, talk to our experts today.
