How To Ask For A Good Review

Let’s face it, the businesses aren’t competing in ad budgets anymore. Now they are all about finding the Holy Grail of how to ask for a good review. Because those are basically your human capital currency.

 

Which is why, regardless of the size of your marketing pockets, you need good reviews, and you need all of them you can get.

First of all, because Google watches the reviews of your competitors very closely, and it’s not alone. Recently it’s been joined by Facebook, Yelp and Etsy. Etsy, now basically functions via bringing forward whoever’s got a greater body of reviews.

How to ask for a good review?
  • The capital of human attention
  • The market is overwhelmed with offers
  • Marketing budgets aren’t indefinite
  • Positive feedback across all platforms
But why?

Why did, all of a sudden, all the networks that matter started paying so much attention to reviews?

 

Easy.

 

What they value the most is the capital of human attention. And humans are extremely interested in the experience of others, when it comes to products and services. 

 

You see, the market is overwhelmed with offers of all sorts. It’s unimaginable and impossible to try them all to figure out which one will serve you best. Which is why we came to rely so heavily on what others have to say about their experience. This switch of public attention serves multiple purposes: it saves people money, time and helps them get the best of the best. So even behavioral biology is strongly on the side of reading reviews.

 

Throwing money to cover lack of reviews can only get you so far – and marketing budgets aren’t indefinite.

 

Hence, it’s established, your company needs positive feedback across all platforms.

 

Now the question is, how to ask for a good review?

Easy Way

Or, if you want a quick solution to how to ask for a good review – use Clearline Apps.

In all honesty, the numbers are on your side. According to Yelp, over 80% of all reviews left by the customers are 5 stars. So if you stick to asking for reviews mostly when things have gone really well, you are almost guaranteed a 100% success rate of five stars.

Don’t hesitate to book a demo. We’ll walk you through and show you how easy it can be to collect a massive body of positive reviews for your company.

1
Choose a customer that’s just had a nice experience
2
Open the 'Request Review' app
3
Nicely ask, if they would like to leave a review
How to ask for a good review?

Here’s a list of tips. Some of them might look obvious, but some things don’t stop being true just because they’re simple.

Try to be nice to your customers.

Try to be nice to your customers. This one seems extremely obvious to all US-based businesses, but not so much for the rest of the world. If you haven’t been born and raised in a client-centric american culture, you might want to check for this, just in case.

Only ask the clients you’re 100% convinced are satisfied.

Only ask the clients you’re 100% convinced are satisfied. The secret of how to ask for a good review is to ask someone who’s already willing to give you one. Besides, the easier it will be if someone on the web initiates a verbal battle and tries to convince them that your business is worthless and the good review isn’t genuine. There isn’t a faster way to turn a satisfied client into a crusader defending the honor of your company.

Clients who had problems with your service and got their issues resolved are a good source of reviews

Clients who had problems with your service and got their issues resolved are a good source of reviews, but they are to be handled with care. The more complicated the customer journey – the more interesting the review. Also the more the potential customers can learn about how you work and handle problems. But also the higher chances you won’t be getting that fifth star.

Make it easy to leave a review.

Try to avoid the platforms that require lengthy registrations, verifications, limited minimum/maximum number of symbols and endless fields to check. The harder it will be to leave a review for you, the fewer you will be getting.

How to ask for a good review - just go ahead and ask.

Take a risk, assess the response, repeat.

Be present on each and every review platform imaginable.

And make yourself easy to find!

Answer the bad reviews, always.

Stay super-polite, try to resolve the problem, maintain the dialogue. Oftentimes, when a platform allows, the original poster might change their opinion and edit their review.

Answer the good reviews

Answer the good reviews as well. Show your clients that you appreciate them.

Set yourself a realistic goal.

Say, 10 reviews a month, across all platforms. This will help you stay accountable during the process of growing your body of positive reviews.

Don’t forget the digital tools.

Nothing beats approaching someone in person, but the emails, text messages and notifications have come pretty close. Set up a trigger that automatically asks your new customers for a review. Be careful though, as the system won’t distinguish between the satisfied and unsatisfied customers.

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